Estimates: RUWIRED LLC will provide
an estimated completion time and costs for any requested service. RUWIRED
provides no guarantees on estimates. Additional labor fees are applicable
thereafter at normal rates.
Failure To Make Payment: If payment is not made within the stated
invoice terms (or 15 days after receiving notice, if no date has been
specified), RUWIRED LLC will submit the outstanding balance to a collection
agency or file a claim with the Wisconsin court system. Once submitted,
RUWIRED will not accept any direct payments from the customer.
Impact Of Upgrades: Please be advised that it is your
responsibility to understand the impact of upgrades to equipment or
environment. Such upgrades can lead to unexpected issues or
incompatibilities. Unexpected issues or incompatibilities may not become
apparent until a later date. You are responsible for contacting the
manufacturer to research all potential issues before you request any
upgrades and/or after an incompatibility is discovered. RUWIRED reserves the
right to charge for any services to address the above issue, even if RUWIRED
sold the hardware or software.
Liability: RUWIRED liability is limited only to any damage which
is determined to be caused by RUWIRED’s negligent acts or negligent
omissions. Our liability for repairs is limited to the total price of the
repairs. By signing this form, you agree to release and hold harmless
RUWIRED and/or its third-party service provider from and against any loss,
liability, or damage, including without limitation, any indirect,
incidental, special or consequential damages, expense, costs, profits, lost
savings or earnings or liability that you, the owner, or lessee may suffer
arising out of, or related to, the services provided by RUWIRED. This
includes but is not limited to data loss or lack of function in any
component or element of your equipment, hardware, software or network, any
changes or alterations to your residence or business (i.e. changes to walls,
baseboards, floors, etc.) as a result of RUWIRED and/or its third-party
service provider's agents, partners, and/or third-party service providers,
regardless of the warranties, disclaimers, and waivers particular service
and shall constitute liquidated damages and are a reasonable estimate of
damages to you. Some states do not allow limitations or release of certain
damages or liability, so the above limitation of liability and release may
not apply to you. FORCE MAJEURE: If RUWIRED’s ability to render services is
impaired by you or circumstances beyond the control of RUWIRED, RUWIRED may
choose not to provide or to discontinue services. You are still required to
pay for any product or labor provided.
Limitation Of Remedy: Under no circumstances shall RUWIRED, and/or
any of its third-party service provider be liable to you or any other person
for any damages, including without limitation any indirect, incidental,
special or consequential damages, expenses costs, profits, lost savings or
earnings, lost or corrupted data, or other liability arising out of or
related to the services provided by RUWIRED and/or its third-party service
provider or out of the installation, de-installation, use of, or inability
to use your hardware, software, or the network as a result of the services
provided.
Loss Of Data: Due to the process of repairs, upgrades, virus and
spyware removal, etc, data may get damaged or at worst, deleted. RUWIRED is
not responsible for the loss of any data which may occur while performing
work on your equipment. You are responsible for backing up your own data.
You may request that RUWIRED back up your data for a fee; however, RUWIRED
cannot guarantee such backups.
Ownership: You must own the equipment that you bring in for
repair(s). RUWIRED LLC will return the equipment only to its owner when the
repair(s) are complete. You must own and demonstrate ownership of any
software that is to be installed or re-installed on your computer by RUWIRED
LLC by bringing in the original Software CDs and the appropriate keys and/or
serial numbers. RUWIRED will not install any pirated / illegal copies of
software.
Parts Replacement: Any replaced parts will be returned to you, it
is your responsibility to properly dispose of such parts.
Privacy: RUWIRED will not browse through your data; however, we
asked that you remove any personal or private files you do not want others
to see. RUWIRED will contact the proper authorities and report any
suspicious or criminal information.
Return Policy: In-store, in-stock hardware maybe returned within
15 days of purchase date, only if the hardware is fully functional and all
of the packaging, CDs, boxes, etc is returned. A 15% restocking fee will be
applied to any and all returns. Non-stock, custom-ordered equipment is
non-refundable. Service-related equipment (ex. Satellite, Cellular, etc) is
non-refundable. All software is non-refundable. The customer must work with
the manufacturer to get all failing products replaced or serviced.
Returned Checks: Returns checks will incur a $35 service charge,
no exceptions.
Right to Refuse: In its sole discretion, RUWIRED LLC reserves the
right to refuse any work.
Scope of Work: RUWIRED will only perform the work agreed upon. You
must authorize any additional work, which may carry additional charges.
Warranty: RUWIRED offers a 15-day labor warranty for correcting
issues caused by RUWIRED’s negligent acts or negligent omissions. RUWIRED
cannot control or plan for all issues relating to use of hardware or
software, as such it is up to you to work with the manufacturer or pay
RUWIRED to perform corrective services to correct unforeseen technical
issues. Any future services may be billed separately as new orders. In
regards to computer repairs, malware (including but not limited to: viruses,
Trojans, worms, spyware, adware, bots and other forms of malicious software)
is not covered by any warranty as it is up to the customer to prevent such
infestations. RUWIRED cannot control the use of the PC after a repair,
upgrade or sale. Accepting any product (new, used and/or repaired) states
that you agree that the product or labor service provided fully meets your
expectations and that you release RUWIRED from any further responsibilities.
YOUR USE OF RUWIRED LLC'S
SERVICES CONFIRMS THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE
TERMS / CONDITIONS LISTED ABOVE.